Motorised mobility devices

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Motorised scooters, powered wheelchairs and other motorised mobility devices are good options for people who are unable to walk, have difficulty walking, have a disability, or are injured.

If you’re considering buying a motorised mobility device, speak to your doctor or a healthcare professional first. They may even refer you to an occupational therapist who’ll assess which device will best suit your needs and can teach you how to use it safely.

Safety training may also be available through the supplier of your device, your local council, and aged care or disability providers. Plus, Traveler’s Aid regularly run scooter safety courses.

Safety tips

You don’t need a licence to use a motorised mobility device, but you do need to keep the following safety tips in mind:

  • You must be able to use your device safely. This includes getting on and off, maintaining balance on uneven ground, using the controls, and steering.

  • Good eyesight is needed to see cars, pedestrians, cyclists, and other hazards. You also need to be able to turn your head to look around.

  • Wherever possible, travel on the footpath. And remember, any rules that apply to pedestrians will also apply to you when using your device.

  • According to the road rules, motorised mobility devices must not exceed 10km/h. You need to be extra careful around pedestrians and slow to a walking pace.

  • Keep an eye out for vehicles reversing from driveways or carparks.

  • Take corners slowly to avoid tipping over.

  • Use a visibility flag to make it easier for other road users to see you.

  • Your device is only designed to safely carry you and not a passenger.

  • Avoid distractions while using your mobility device, especially your mobile phone.

  • Don’t operate a mobility device after consuming alcohol.

  • Check with your GP or pharmacist that any medications you are taking wont impact your ability to operate a mobility device safely.

Using a motorised mobility device on public transport

Using a motorised mobility device on public transport is entirely possible, but there are a few things you need to remember:

  • Plan your route using the PTV Journey Planner online or via the smartphone app, making sure to allow plenty of time to speak with staff if you require boarding assistance.

  • Consider travelling in off-peak times when the designated accessible areas are likely to have more space.

  • Check the accessibility of your route in advance. You may also like to know where accessible toilets can be found.

  • If travelling by train, a wheelchair symbol on the platform indicates the accessible boarding point. If there’s no symbol, wait at the end of the platform nearest the front of the train. The driver will provide a ramp, or there may be a raised section of platform to help you get on and off.

  • If travelling by tram, plan your trip around accessible tram routes and stops.

  • Travelling by bus can be difficult, but there are low-floored buses that can be lowered closer to the footpath, and drivers can help with a ramp.

  • Most regional V/Line trains and coaches are accessible with a motorised mobility device.

  • There are wheelchair accessible taxis that can carry a motorised mobility device. You’ll have to get off your mobility device and travel in a seat in the vehicle though.

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